📜 Terms of Service - Aura Of Luxury

Last Updated: May 08, 2026

Welcome to Aura Of Luxury (https://auraofluxury.co.in). By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making any purchase.

---

1. 🛒 General Conditions & Eligibility

By using this website, you confirm that:

• You are at least 18 years old (or using the site under the supervision of a parent or guardian).

• You will use this website for personal, non-commercial use only.

• You will not misuse our products, services, or website for any unlawful purpose.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion for any reason (including suspected fraud or violation of these terms).

---

2. 📦 Products, Accuracy & Availability

We offer premium homage watches and accessories inspired by iconic designs. Our products are not original luxury brand items unless explicitly stated.

• Availability: All products are subject to availability. We do not guarantee stock levels shown on the website.

• Accuracy: We strive to display accurate product images, descriptions, and specifications. However, slight variations may occur due to screen differences, lighting, or manufacturing.

• Pricing Errors: In case of a pricing error, we reserve the right to cancel the order and issue a full refund.

• Quantity Limits: We may limit quantities purchased per customer, per order, or per address.

---

3. 💳 Pricing, Payment & Offers

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes (GST).

Payment Methods We Accept:

Discounts & Offers:

• We run promotions like "Up to 90% OFF on all products" from time to time.

• Offers are applied automatically or via discount code. We reserve the right to modify or end any offer without prior notice.

---

4. 🚚 Shipping & Delivery – Free Nationwide

We are proud to offer free nationwide delivery across India.

• Processing Time: Orders are processed within 24–48 hours (excluding Sundays & public holidays).

• Delivery Time: Typically 3–7 business days after dispatch, depending on your location.

• Tracking: You will receive a tracking link via email and SMS once your order ships.

• Delivery Attempts: Our courier partners will make up to 3 attempts to deliver.

• Failed Delivery: If the package is returned due to wrong address, recipient unavailable, or refusal to accept:

  • A 15% restocking fee will be deducted.

  • You will be responsible for re-shipping charges.

  • No refund will be issued (only store credit after deductions).

---

5. 🔁 Return & Exchange Policy (No Return, No Refund)

Important: We do not offer cash refunds under any circumstances.

5.1 Exchange Only for Defective Products

We only provide exchange in the following cases:

5.2 Not Eligible for Exchange

The following are not eligible for exchange:

• Change of mind (size, color, style)

• Normal wear and tear

• Damage caused by misuse or accident

• Products without original packaging or missing tags

5.3 How to Request an Exchange

1. Email us at support@auraofluxury.co.in within 48 hours (for damage/wrong product).

2. Provide your order number, clear photos/videos of the issue.

3. Once approved, ship the item back (customer pays return shipping unless our error).

4. After inspection, we will send a replacement or issue store credit (valid for 90 days).

---

6. ⚠️ Order Cancellation

• Before Dispatch: You may cancel your order for a full refund (to original payment method) within 24 hours of placing the order.

• After Dispatch / Shipped: No cancellation is possible. You will need to follow our exchange policy if you receive a defective/wrong product.

• Semi-COD Cancellation: The 10% advance payment is non-refundable if you cancel after dispatch.

---

7. 🔒 Privacy & Personal Information

Your privacy matters to us. By using our website, you consent to our collection and use of personal information as described in our Privacy Policy.

We collect:

• Name, email, phone number, shipping address

• Order history and payment details (securely processed via gateways)

We never store your full credit/debit card details. All payments are SSL encrypted.

---

8. 📵 Prohibited Uses

You agree not to use our website for:

• Any unlawful or fraudulent purpose.

• Reselling our products without authorization.

• Interfering with the security or performance of our site.

• Transmitting viruses or malicious code.

Violation of these prohibitions may result in immediate termination of your access and legal action.

---

9. ⚖️ Disclaimer & Limitation of Liability

9.1 Product Disclaimer

Our watches are homage pieces inspired by iconic designs. They are not original luxury brand products and are not affiliated with or endorsed by any original brand. We do not sell counterfeit goods or fake branded products.

9.2 Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages arising from your use of our products or website.

• Our total liability shall not exceed the amount paid by you for the product in question.

• We are not responsible for delivery delays caused by courier companies, weather, or other force majeure events.

---

10. 📝 Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on this page.

It is your responsibility to review these Terms periodically. Your continued use of the website constitutes acceptance of the revised Terms.

---

11. 📧 Governing Law & Contact Information

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City, State] .

Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: auraofluxuryweb@gmail.com

• Response Time: Within 24-48 hours (Monday–Saturday)

• WhatsApp: +91 92134 19161 (10 AM – 6 PM)

---

By completing a purchase on Aura Of Luxury, you acknowledge that you have read, understood, and agree to these Terms of Service.